Guest experience

Automate guest communication, review readiness, and stay quality checks without losing the personal touch.

Guest journey

Message automations

Booking confirmation

Immediately after reservation

Active

Check-in instructions

24 hours before arrival

Draft review

Mid-stay check

Morning after check-in

Active

Review request

1 day after checkout

Paused

Upcoming stays

Emma Wilson

Ready

English · Airbnb · arrival 17:30

Ivan Petrov

Missing phone

Bulgarian · Booking.com · arrival not set

Laura Meyer

Ready

English · Direct · arrival not set

Inbox AI

Check-in instructions

Hi Emma, your apartment will be ready from 15:00. Here are the entry instructions...

Missing direct booking price

Direct booking has dates and guest count but no confirmed price yet.